At Lucknow Cancer Institute, your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book consultations, or interact with our services.
1. INFORMATION WE COLLECT
Personal Information:
- Name, email, phone number (consultation bookings)
- Medical history (optional, encrypted)
- Appointment preferences and feedback
Non-Personal Information:
- IP address, browser type, pages visited (Google Analytics)
- Device information for mobile optimization
2. HOW WE USE YOUR INFORMATION
- Process appointments and send confirmations
- Provide medical consultations and follow-ups
- Send educational content (newsletters, cancer awareness)
- Improve website services and user experience
- Comply with legal and regulatory requirements (ICMR, NDHM)
3. COOKIES & TRACKING
We use:
- Essential cookies (session management)
- Analytics cookies (Google Analytics – anonymized)
- Marketing cookies (Facebook Pixel for retargeting)
You can manage preferences via browser settings.
4. SHARING YOUR INFORMATION
We share with:
- Healthcare providers (Dr. Sidharth Pant team)
- Appointment SMS service (fast2sms)
- Google Workspace (secure email)
- Government health authorities (if required)
Never sold to third parties.
5. DATA SECURITY
- SSL encryption (https://)
- Password-protected patient portal
- Regular security audits
- Data stored in India (AWS Mumbai region)
6. YOUR RIGHTS
- Access, correct, delete your data
- Opt-out of marketing emails
- Withdraw consent anytime
- Data portability request
Contact: privacy@lucknowcancerinstitute.com
7. CHILDREN’S PRIVACY
Website for adults 18+. No data collection from minors.
8. THIRD-PARTY LINKS
External links (WhatsApp, Google Maps) have their own policies.
9. CHANGES TO POLICY
Updated versions posted here. Continued use = acceptance.
10. CONTACT US
Dr. Sidharth Pant
Lucknow Cancer Institute
Gomti Nagar, Lucknow
+91 73559 92740
Email: info@lucknowcancerinstitute.com